1. The Agreement
These Terms of Service govern your purchase and use of coaching services from PeakForm Living, a personal training platform operated by a solo trainer serving Indian clients in Washington, USA. By enrolling in the program, you agree to these terms.
These terms cover the commercial relationship — billing, scheduling, and program policies. Physical activity risks and liability are covered separately in the liability waiver you accept during onboarding, before your first session.
2. The Program
The 12-Week Body Transformation Program includes 24 coaching sessions (2 per week for 12 weeks), a personalized workout and nutrition plan, and progress tracking. Sessions are delivered virtually or in-person in Washington, depending on your selection.
3. Fees & Payment
Program fees are as stated on our Pricing page at the time of purchase. You may pay in full up front, or in monthly instalments.
The monthly instalment plan bills exactly 3 monthly payments. Billing stops automatically after the third payment — the plan is not open-ended and does not auto-renew beyond the 12-week program.
You may cancel the monthly instalment plan at any time. A cancellation takes effect at the end of your current billing period — you keep full access through what you've already paid for, and you will not be charged again.
4. Refund Policy
Once your program has started, payments are non-refundable. Significant work goes into building your personalized program before your first session — including reviewing your intake information and designing your workout and nutrition plan — regardless of how many sessions you go on to complete.
5. Session Rescheduling & Missed Sessions
Each session can be rescheduled up to 2 times, as long as the request is made more than 24 hours before the scheduled time. Rescheduling must stay within the same program week. Your trainer may reschedule sessions with no restrictions.
A session you miss without rescheduling in advance (a no-show) is not made up or refunded and counts toward your 24 total sessions.
6. Pausing Your Program
If you need to pause your program — for example due to travel or a temporary medical issue — contact your trainer directly to request a pause. Pauses are available for up to 15 days. Contact your trainer as early as possible so your remaining sessions can be rescheduled around the pause.
7. Unused Sessions
Sessions not used within your 12-week program window expire and are not refunded, unless your trainer agrees in writing to extend your program (for example, to account for an approved pause).
8. Injury or Inability to Continue
If you're injured or otherwise unable to continue your sessions, you keep access to your dashboard, workout history, and nutrition plans — your account is not closed because you're unable to train. Contact your trainer to discuss pausing or adjusting your program. Physical activity risks and assumption of liability are covered separately in the liability waiver you accepted during onboarding.
9. Program Completion & Continued Access
After your 12 weeks are complete, you keep access to your dashboard, workout logs, and nutrition plans, consistent with the data retention described in our Privacy Policy. Your trainer will discuss your options for continuing, maintaining independently, or transitioning to a lighter ongoing plan.
10. Ending the Coaching Relationship
Your trainer may end the coaching relationship at their discretion — for example, for safety reasons, abusive conduct, or repeated no-shows — with a pro-rated refund for any sessions genuinely unused through no fault of your own, at the trainer's discretion.
11. Changes to These Terms
We may update these terms as the service evolves. Material changes will be communicated via email to all active clients. Continued use of the platform after changes constitutes acceptance of the updated terms.
12. Governing Law
This agreement is governed by the laws of the State of Washington.
13. Contact
For questions about these terms, contact us at trainer@peakformliving.fit
Questions? Email trainer@peakformliving.fit